TITLE: Insight Management Agent for Clients VERSION: 5.00 Rev F DESCRIPTION: This SoftPaq contains the files needed to install the Insight Management Agent for the Compaq and HP computer models listed below that support Intelligent Manageability and are running one of the operating systems listed below. The Insight Management Agent provides local alerting, DMI, SNMP and DMI web agents. Local alerting notifies the user if the system temperature has been exceeded under normal operating conditions or if an imminent drive failure has been detected. SNMP agents allow the system to be managed by SNMP-compliant management applications such as Insight Manager. Desktop Management Interface (DMI) support allows the computer to be managed by DMI-compliant management applications. DMI Web agents allow the computer to be managed both locally and remotely by a web browser (Internet Explorer 4.01 or later). PURPOSE: Recommended Update SOFTPAQ NUMBER: SP21716 SUPERCEDES: SP20992, SP20136, SP19865, SP19417, SP17511, SP17720, SP16936, SP17721, SP16937 EFFECTIVE DATE: August 19, 2002 CATEGORY: Management Software SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops Notebooks Workstations PRODUCT MODEL(S): Armada E500 Family Armada M300 Family Armada E700 Family Armada M700 Family Deskpro 2000 Deskpro 4000 Deskpro 4000N Deskpro 4000S Deskpro 6000 Deskpro EN Series Deskpro EN Series SFF Deskpro EP Series Deskpro EX Deskpro EXS Deskpro EXS SFF Deskpro SB Series Deskpro Workstation 300 Deskpro Workstation AP230 Deskpro Workstation AP240 Deskpro Workstation AP250 Evo D300 Convertible Minitower Evo D300 Desktop Evo D300 Slim Tower Evo D300 Small Form Factor Evo D300s Evo D300v Evo D310 Microtower Evo D310 Micro-desktop Evo D310 Desktop Evo D310 Slim Tower Evo D310v Evo D315 Evo D500 CMT Evo D500 Convertible Minitower Evo D500 Desktop Evo D500 Small Form Factor Evo D500 Ultra-slim Desktop Evo D510 Convertible Minitower Evo D510 e-PC Evo D510 Small Form Factor Evo D510 Ultra-slim Desktop Evo N1000c Evo N1000v Evo N1005 Evo N1005v Evo N400c Evo N410c Evo N600c Evo N610c Evo N800c Evo N800v Evo Workstation W4000 CMT Evo Workstation W4000 SFF Evo Workstation W4000 SFF DDR Evo Workstation W6000 Evo Workstation W8000 iPAQ iPAQ Legacy-Free Professional Workstation AP200 Professional Workstation AP400 Professional Workstation AP500 Professional Workstation AP550 Professional Workstation SP700 Professional Workstation SP750 OPERATING SYSTEM(S): Microsoft Windows 2000 Microsoft Windows 98 Microsoft Windows NT 4.00 Microsoft Windows XP 32-bit Personal Microsoft Windows XP 32-bit Professional LANGUAGE(S): Brazilian Portuguese PRC Chinese Danish Finnish French German Italian Japanese Korean Dutch Norwegian Portuguese Russian Swedish Spanish Thai Taiwan Chinese Hong Kong Chinese US English FIXES: 5.00 Rev. F 8-13-2002 - SP21716 --------------------------------- - Provides workaround for intermittent TempOK event log messages seen on W6000. - Name change from "Compaq Management Agents" to "Insight Management Agent" - Provides better support for Video display asset tracking on desktop systems. - Fixes reporting of ATAPI devices for non-Compaq BIOS systems on NT4, 2K, XP. - Fixes Total Memory calculation on some systems that were reporting 16MB. - Fixes problem where registry key for HideTaskbarIcon was being ignored. - Adds support for Hewlett-Packard 10 character monitor serial number format. - Indicates support for new systems in the CVA file for deployment with SSM. - DMI Master MIF Updates - Keyboard|003 to 004 Supports multiple rows and adds new connector type enumerations (USB). - Pointing Device|002 to 003 supports multiple rows and adds new enumerations. - New enumerations supported in the following MIF updates Memory Device|004 to 5, System Cache|005 to 6, Operational State|005 to 6, Physical Container Global Table|004 to 5, Processor|011 to 016, Video|004 to 5. - Report multiple USB keyboards and pointing devices through the web agent. - Remove system environment variable ";Path" - Fixes event log error message from WIN32SL during install, by not attempting to start WIN32SL until the next reboot. 5.00 Rev. E 4-25-2002 - SP20992 --------------------------------- - Fixes potential web agent buffer overrun security problem, by upgrading CPQHMMO.DLL from version 2.5 to 3.7. - Fixes video BIOS ROM date detection on newer video controllers. - Fixes problem with keyboard input on full screen DOS session applications. - Display the agent build date on the Alert Properties Version dialog. - Fixes CPQALERT Event Log message strings to display properly. - Fixes CPQDMI event log information message, "unable to load CpqAoLAN.DLL". - Show Parallel port IRQ on the web page only if it is valid, not equal to 255. - Fixes System Board web page script error, "HoodRemovalDate.0 is null or not an object" on systems that do not have a hood lock. - Fixes problem where docking station information would be erroneously reported for non-notebook systems. - Display correct web page language resources for Brazilian Portugese, Dutch, and Sweedish. - Set the EventLog Type (Error, Warning, Information) appropriately for CPQALERT messages. This was previously hard coded to type "error" for all messages. - Report critical temperature notifications once per minute. Degraded temperature conditions are still reported only once on the transition from okay to degraded. - Device driver (2.0.7.1 "2.0 G1") change fixes blue screen encountered with special MBR INT15 boot loader hook. 5.00 Rev. D 1-24-2002 - SP20136 --------------------------------- - Fixed CLNTMGMT.SYS blue screen on notebook PC's with newer ATI video driver. - Fixed CLNTMGMT.SYS blue screen during install on non-Compaq BIOS systems. - Report IDE drive size larger than 137 GB correctly. - Fixed problem that prevented reporting hard drive serial number on Armada M700. - Fixed COLLECT.EXE to report docking station serial number and monitor manufacturer. - Fixed problem where COLLECT hangs when getting PCI information. - Install correct language help file and Technical Release Notes. - Fixed java script error on Drivers & Services web page. 5.00 Rev. C 12-3-2001 - SP19865 --------------------------------- - Fixed reporting docking station serial number when using COLLECT.EXE - Fixed web page link for Operating System. 5.00 Rev. B 11-13-2001 - SP19417 --------------------------------- - Delete CPQP6CPU.SYS on upgrade to prevent blue screen problems. - Fixed CLNTMGMT.SYS to prevent Security32 blue screen on EVO Notebooks. - Fixed CPQALERT abnormal termination problem when right clicking the taskbar icon to view properties. 5.00 Rev. A 10-15-2001 - SP17511 --------------------------------- - Client Web Agent includes WMI instrumentation capability. - Supports Portables, Desktops, and Workstations - Changed Setup program to use Install Shield. Corporate deployment options have changed slightly. - Use web server, CPQHMMO.DLL v2.5.1.0 to avoid potential buffer overrun security hole. PREREQUISITES: N/A HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number. 2. Execute the downloaded file and follow the on-screen instructions. 3. After the installation is completed, you may delete the directory created in step 2 if you wish. To install silently use the command line parameters "-s -a -preinst -s -SMS" To unpack files without installing use the command line parameters, "-p -e" Copyright (c) 2002 Hewlett-Packard Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and other countries. All other product names mentioned herein may be trademarks of their respective companies. All other product names mentioned herein may be trademarks of their respective companies.