OVERVIEW OF THE PRINTING SYSTEM COMPONENTS
End-user software components for Typical Install (Available on Windows 2000 and Windows XP)
III. INSTALLATION INSTRUCTIONS
INSTALLING SOFTWARE ON WINDOWS 2000 AND XP
Printing system installation from a CD-ROM
INSTALLING SOFTWARE ON WINDOWS 98 SE AND ME
HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION
This document provides specific installation instructions and other information you should know before you install and use the printing system. Installation instructions are provided in this document for the following operating systems:
· Windows 98SE
· Windows Me
· Windows 2000
· Windows XP
For information and printer drivers for Linux, see the
following Web site:
www.hp.com/go/linux .
For information and printer drivers for UNIX (R), see the
following Web site:
www.hp.com/go/jetdirectunix_software
.
For instructions to install OS/2 printer drivers, Macintosh OS components, or other systems, see the associated installation notes, readme files, or other product information for that particular system.
The following HP LaserJet 3050/3052/3055/3390/3392 all-in-one models are supported:
· HP LaserJet 3050 all-in-one printer, scanner, copier. 64 megabytes (MB) of random access memory (RAM); a Hi-Speed universal serial bus (USB) 2.0 port; a 250-sheet or 10-envelope multipurpose tray for automatic and manual feeding of envelopes, labels, transparencies, and other special media (tray 1); priority input slot that holds up to 10 pages; 30-page automatic document feeder (ADF); a V.34 fax modem and 2 MB flash fax-storage memory; a print cartridge that can print as many as 2,000 pages at 5% coverage
· HP LaserJet 3052all-in-one printer, scanner, copier. 64 megabytes (MB) of random access memory (RAM); a Hi-Speed universal serial bus (USB) 2.0 port; an internal print server for connecting to a 10/100Base-T network; a 250-sheet or 10-envelope multipurpose tray for automatic and manual feeding of envelopes, labels, transparencies, and other special media (tray 1); priority input slot that holds up to 10 pages; 50-page automatic document feeder (ADF); a print cartridge that can print as many as 2,000 pages at 5% coverage.
· HP LaserJet 3055 all-in-one printer, scanner, fax, copier. 64 megabytes (MB) of random access memory (RAM); a Hi‑Speed universal serial bus (USB) 2.0 port; an internal print server for connecting to a 10/100Base-T network; a 250-sheet or 10-envelope multipurpose tray for automatic and manual feeding of envelopes, labels, transparencies, and other special media (tray 1); priority input slot that holds up to 10 pages; 30-page automatic document feeder (ADF); a V.34 fax modem and 2 MB flash fax storage memory; a print cartridge that can print as many as 2,000 pages at 5% coverage.
· HP LaserJet 3390 all-in-one printer, scanner, fax, copier. 64 megabytes (MB) of random access memory (RAM), expandable to 192 MB; a Hi-Speed universal serial bus (USB) 2.0 port; an internal print server for connecting to a 10/100Base-T network; a single-sheet priority input slot; a 250-sheet or 10-envelope tray for automatic feeding of envelopes, labels, transparencies, and other special media (tray 2); an optional 250-sheet tray (tray 3) for standard sizes; a V.34 fax modem and 4 MB flash fax storage memory; automatic duplex (two-sided) printing; standard print cartridge that can print as many as 2,500 pages at 5% coverage;a high-capacity print cartridge that can print as many as 6,000 pages at 5% coverage.
· HP LaserJet 3392 all-in-one printer, scanner, fax, copier. 128 megabytes (MB) of random access memory (RAM), expandable to 192 MB; a Hi-Speed universal serial bus (USB) 2.0 port; an internal print server for connecting to a 10/100Base-T network; a single-sheet priority input slot; a 250-sheet or 10-envelope tray for automatic feeding of envelopes, labels, transparencies, and other special media (tray 2); a 2nd - 250-sheet tray (tray 3) for standard sizes; a V.34 fax modem and 4 MB flash fax storage memory; automatic duplex (two-sided) printing; standard print cartridge that can print as many as 2,500 pages at 5% coverage; a high-capacity print cartridge that can print as many as 6,000 pages at 5% coverage; integrated convenience stapler.
This file provides specific installation, compatibility, and troubleshooting information. For additional information about device features and driver features, see the device user guide and the online help included with each software component.
All users require this printing system software to operate the HP LaserJet 3050/3052/3055/3390/3392 all-in-one.
The Windows CD-ROM has software for IBM-compatible computer systems, and the Macintosh CD-ROM has software for Apple Macintosh (and compatible) systems. For more information about a particular driver or software component, see its associated online help.
A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:
· HP LaserJet 3050/3052/3055/3390/3392 PCL 6 print driver for Windows 98SE, Windows Me, and Windows Server 2003, all with similar graphical user interfaces
· HP LaserJet 3050/3052/3055/3390/3392 TWAIN Scan driver for Windows 98SE, Windows Me, and Windows Server 2003
· HP LaserJet 3050/3052/3055/3390/3392 WIA Scan driver for Windows Server 2003
· None
End-user software components for Minimal Install (Available on Windows 2000 and Windows XP)
Drivers
A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:
· HP LaserJet 3050/3052/3055/3390/3392 PCL 6 print driver for Windows 2000 and Windows XP, both with similar graphical user interfaces
· HP LaserJet 3050/3052/3055/3390/3392 TWAIN Scan driver for Windows 2000 and Windows XP
· HP LaserJet 3050/3052/3055/3390/3392 WIA Scan driver for Windows XP
Software Applications
· HP Fax Setup Wizard
· HP LaserJet Scan
· Users Guide (Windows Help format)
A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:
· HP LaserJet 3050/3052/3055/3390/3392 PCL 6 print driver for Windows 2000 and Windows XP, both with similar graphical user interfaces
· HP LaserJet 3050/3052/3055/3390/3392 TWAIN Scan driver for Windows 2000 and Windows XP
· HP LaserJet 3050/3052/3055/3390/3392 WIA Scan driver for Windows XP
· HP LaserJet 3050/3055/3390/3392 Fax driver for Windows 2000 and Windows XP
· HP Fax Setup Wizard
· HP LaserJet Scan
· HP ToolboxFX
· HP SendFax
· HP Software Update
· HP Document Viewer
· User Guide (Windows Help format)
HP LaserJet 3050/3052/3055/3390/3392 PCL 5e and PostScript (R) (PS) print drivers for Windows 98SE, Windows Me, Windows 2000, Windows XP, and Windows Server 2003, are available on the CD. To install this driver, you must use the Microsoft “Add Printer” wizard after a normal installation has completed. The .INF files for these drivers are available at <CD-ROM Drive>:\drivers\<Operating System>\ Install the driver to the printer port that was created for the PCL 6 driver during install.
Additional drivers might be available from your Hewlett-Packard distributor or from online sources. See the "Technical Assistance" section of this document or the device user guide for more information about obtaining drivers and other HP software.
For Windows 2000 and Windows XP, the printing system software includes the HP ToolboxFX software utility for end-users. HP ToolboxFX provides device status information such as toner and paper levels, consumable and supplies-reorder information, and it provides pop-up alert messages when attention is needed at the device. HP ToolboxFX is also used for receiving faxes on your PC, setting up the fax speed dial buttons and fax phonebook entries, and configuring the device settings.
Acrobat Reader should be used to view the online manuals. A version is available on the CD. Path: <CD-ROM Drive>:\apps\Adobe\Acrobat5.0\Reader\AcroRd32.exe
The latest version of Acrobat Reader is available on the Adobe website at www.adobe.com.
The following documents are available on the printing system software CD-ROM:
·
Document: HP LaserJet 3050/3052/3055/3390/3392 User Guide
File name: LJ305X_use_<language code>.pdf
File name: LJ305X_use_<language
code>.chm
Path: <CD-ROM Drive>:\<Language>\MANUALS\LJ305X_use_<language
code>.pdf
Path: <CD-ROM Drive>:\<Language>\MANUALS\LJ305X _use_<language code>.chm
·
Document: HP LaserJet 3050/3052/3055/3390/3392 Install Notes
File name: LJ305X_installnotes_<language code>.htm
Path: <CD-ROM Drive>:\<Language>\LJ305X_installnotes_<language
code>.htm
·
Document: HP LaserJet 3050/3052/3055/3390/3392 User Guide
File name: LJ3390_LJ3392_use_<language code>.pdf
File name: LJ3390_LJ3392_use_<language
code>.chm
Path: <CD-ROM Drive>:\<Language>\MANUALS\LJ3390_LJ3392_use_<language
code>.pdf
Path: <CD-ROM Drive>:\<Language>\MANUALS\LJ3390_LJ3392_use_<language code>.chm
·
Document: HP LaserJet 3050/3052/3055/3390/3392 Install Notes
File name: LJ3390_LJ3392_installnotes_<language code>.htm
Path: <CD-ROM Drive>:\<Language>\LJ3390_LJ3392_installnotes_<language
code>.htm
The uninstall utility allows you to remove the Windows HP printing system components. See the "Uninstaller" section for more instructions.
· The SNMP Community Name is settable from the HP ToolboxFX software or the device embedded Web server. If the Community Name is changed to something other than "public", network scanning and faxing stops working.
· Firewall software can interfere with the HP software installer. If you do not disable the firewall during install, you might see longer install times and failures to detect the device during a network install.
· Certain high speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation problems or communication problems between the device and HP software. It is recommended that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.
· Plug and Play Print/Scan driver packages are available on the Web at the following URLs:
· Functionality on systems that only meet minimum system requirements will be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability.
· Troubleshooting Setup and Install
If your device is not recognized:
· On a Thai system, some components may show English text.
· Printing and scanning concurrently is not supported. If the device is scanning, the print job will be held off until the scan completes. If the device is printing, an attempt to scan will result in a "Device Busy" error.
· The HP ToolboxFX software that is installed with a “Full” installation of the software utilizes Microsoft .Net Framework version 1.1. Depending upon the configuration of your PC, you may need to update your system configuration after installation, by using Windows Update. If you encounter problems with the HP ToolboxFX software, install all available critical updates for Windows XP from Windows Update.
· The HP ToolboxFX software might not function in Windows 2000 if Service Pack 4 (SP4) and critical updates are not currently installed. If you encounter problems with the HP ToolboxFX software, install all available critical updates for Windows 2000 from Windows Update.
· Your network settings can be password protected, by setting a password within HP ToolboxFX. If you forget your password, you must restore the factory defaults on your device.
· The device fax header is limited to 25 characters.
· If you wish to save your current device settings (excluding network settings) and the contents of your fax phone book, you may do so by using the Save / Restore feature within the HP ToolboxFX software. After saving your settings on your PC, you can later restore these settings to your device by using HP ToolboxFX.
· Using Restore Defaults on the device control panel will erase the fax header, fax activity log, fax speed dials, and fax phone book. Run the fax Setup Wizard to reenter fax header information. Fax speed dials and phone book can be entered by using the HP ToolboxFX software or the device embedded Web server.
· If you repeatedly get a fax error 441 when sending faxes, try disabling the V.34 protocol. To do this, go to the device control panel and select Menu, and then Fax Setup, All Faxes, V.34, and Off.
· Scanning at higher resolutions can take a long time to scan and the process and will create big files. For most purposes, the best compromise between quality and time or size is provided by the default resolution.
· If you choose to scan using the ADF, you must put media into the feeder before clicking on the Scan icon in the HP LaserJet Scan software. Otherwise scanning will occur from the glass scanning bed. Similarly, if initiating the scan from the Scan to button on the control panel, you must put the media into the feeder before pushing the button in order to scan from the feeder.
· The default file type for the HP LaserJet Scan software is JPEG when scanning to a file, and the default file type is PDF when scanning to to e-mail. A JPEG file supports 256 Gray Shades (8 bit) output type. If you select an output type of black and white (1 bit), the file produced will still be in the JPEG format. To get a true black and white output type, change the setting for the default file type to either TIF or BMP in the Save Settings dialog under the Scan Picture Settings accessed through the Settings menu in the HP LaserJet Scan software for your device.
· Make sure the lid is correctly centered on the scanner to prevent stray light from entering into the scan, producing the best autocrop results. Some images may not autocrop well even when the lid is on properly. In these instances you will need to manually draw the crop area.
· OCR recommendations for input files:
· Putting a few sheets of paper on top of flatbed scanned originals can help eliminate bleed through of the second side image or foam mat and to help flatten the original.
· Scanned originals that are bent, creased or scored can cause shadows to appear on the image.
· Scan buttons on the device control panel will not function unless you have done a typical install and set up Scan-To in the HP LaserJet Scan software.
· HP recommends that you uninstall HP devices before upgrading to a newer supported version of Windows. For example, when upgrading from Windows 98 to Windows XP, uninstall your HP device using Add/Remove Programs and then upgrade to the new operating system. After the operating system upgrade is complete, re-install your HP device using the latest software from one of the following URLs:
· Microsoft Wordpad does not display compressed JPEG files contained in an RTF file. To display these files, use a different application such as Microsoft Word.
For an updated listing of known issues for the HP LaserJet printing system software, see the HP LaserJet 3050/3052/3055/3390/3392 device support pages at the following URLs:
For an updated listing of issues fixed for the HP LaserJet printing system software, see the HP LaserJet 3050/3052/3055/3390/3392 device support pages at the following URLs:
When operating in a Windows environment, the CD-ROM setup or installation software detects the version and language of the operating system that you are running.
Two methods are available for installing printer drivers and software components for the device.
· Typical installation installs the most commonly used HP printing system components.
· Minimal installation installs drivers for basic device functionality.
NOTE: Administrator privileges are required to install the printing system on a Windows 2000, or Windows XP operating system.
1. Do not plug the USB cable into the computer system.
2. Close all programs.
3. Insert the CD-ROM.
4. If the HP printing system installer program has not started after 30 seconds, complete steps 5 through 7.
5. Select Run from the Start menu on your taskbar.
6. Browse to the root directory on the CD-ROM drive.
7. Select the HPSETUP.EXE file, click Open, and then click OK. When the Animated Installation guide appears, click “Begin Setup” for help setting up the device.
8. After watching the Installation guide, you will be given the option to click on “Launch CD Browser” to view additional documentation, or to click “Install Software” to start the software installation.
9. Follow the prompts.
1. Power on the printer and computer.
2. Verify the printer displays “Ready.”
3. Make sure the HP LaserJet 3050/3052/3055/3390/3392 CD is in the CD_ROM drive. Click Exit if the Install HP LaserJet Software screen appears.
4. Attach the USB cable to the printer and computer.
5. When the New Hardware Wizard appears, click Next. If the New Hardware Wizard does not find your driver, browse to your CD ROM drive and select your driver.
6. Once the files are copied, click Finish. Software will notify you when it is complete.
After a printing system installation, use the uninstall icon in the HP LaserJet 3050/3052/3055/3390/3392 program group to remove all of the HP printing system components.
1. From the Start menu, in the HP LaserJet 3050/3052/3055/3390 program group, click the HP LaserJet 3050/3052/3055/3390 uninstall icon.
2. The printing system guides you through removing all of the printing system components.
3. If you have performed a Typical install and you do not have any other HP devices installed, you will also need to follow steps 4 and 5. Following these steps might break certain functionality of other HP devices you have previously installed because they share the software.
4. Open your Microsoft Windows Control Panel. Double-click Add/Remove Programs.
5. You will see entries for HP Extended Capabilities and HP Software Update. For each item, click Change/Remove and follow the prompts.
Some of the following services are provided for the United States only. Services similar to those listed below are available in other countries/regions. See the device user guide or the in-box support flyer, or call your local authorized HP dealer.
See your device user guide or the in-box support flyer, or call your local authorized HP dealer.
Browse to one of the following URLs
for online technical support:
www.hp.com/support/lj3050
See your device user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, other online services, fax services, and other online support.
Adobe (R), Acrobat(R), and Adobe(R)PostScript(R) 3(TM) are trademarks of Adobe Systems Incorporated.
Microsoft (R), Windows (R), Windows NT (R), and Windows (R) XP are U.S. registered trademarks of Microsoft Corp.
UNIX (R) is a registered trademark of the Open Group.
See the device user guide for complete warranty and support information.
© 2006 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.