eFix for APAR IC31072 UM Services with the IBM Director Agent 
 
Version 2.20 2.21(2.20 with service pack 1)
          
Installation README file



CONTENTS
______________________________________________________________________

1.0   Overview
2.0   Change History
3.0   Installation Instructions
4.0   Configuration Information
5.0   Unattended Mode
6.0   Web Sites and Support Phone Number
7.0   Trademarks and Notices
8.0   Disclaimer



1.0  Overview
______________________________________________________________________

Issues addressed:

APAR IC31072 -  WHEN STOPPING REMOTE CONTROL TO WINDOWS 2000 NETFINITY 
                DIRECTOR, SYSTEM LOGS TWGRCAGT ERROR IN EVENT LOG                         

                                    
o  Symptoms:    When stopping a remote control to windows 2000 
                Netfinity Director the system logs the following in
                the NT event log.
                
                The description for Event ID ( 0 ) in Source 
                ( TWGRCAGT ) could not be found. It contains the 
                following insertion string(s):
                TWGRCAGT ???:6, SetServiceStatus.                                                  
     

              
2.0   Change History
______________________________________________________________________

2.1  Files Replaced or Added by this Patch:

		%NFD_HOME%\bin

                07/17/2001 07:15p 117,248 twgrcagt.exe
                07/17/2001 07:15p 62,976  twgrmtwc.exe


2.2  Other APARs included in this eFix.

     IC29618 - REMOTE CONTROL PRESENTS A BLACK SCREEN ACTIVE SESSION
               IF THE CLIENT HAS A PROCESS IN THE "NOT RESPONDING"
               STATE.


3.0  Installation Instructions 
______________________________________________________________________


3.1  This eFix should be applied to the following configurations:
     
           
     Universal Manageability Services with Director Support 2.20
     Universal Manageability Services with Director Support 2.21     

3.2  This eFix is to be applied to the following operating systems:

     Windows 2000 Server
     Windows 2000 Professional
     Windows NT 4.0 Server
     Windows NT 4.0 Workstation
     Windows ME
     Windows 98 SE
     Windows 98
     Windows 95        
        
3.3  Primary installation method:  Run IC31072.exe
     
     This will automatically extract the necessary files and start
     the eFix installation process. Follow the prompts to 
     complete the installation
     
        *NOTE: This eFix requires administrator privileges to install.
        
               It is recommended that the Director Support
               Program be stopped prior to installing this eFix
               however, if it has not shutdown then the eFix will
               stop the service.  After the installation of the eFix
               is complete, an attempt will be made to restart the 
               Director Support Program.  If the service
               does not start properly, restarting the operating 
               system should resolve the issue.  To stop the 
               Director Support Program under the indicated
               operating system please enter the following
               command without quotes at Command Prompt and press
               enter.
               
                Windows 9X and ME: "twgipc shutdown"
                
                Windows NT 4.0 and Windows 2000 : "net stop twgipc"


    
4.0   Configuration Information
______________________________________________________________________

4. 1  This eFix is intended for version 2.20 and 2.21 of the 
      configurations listed above in section 3.1 and 3.2.  
       
      This eFix is not intended for use with other versions of the
      product and may cause serious functionality problems or data 
      loss if misused.  Do not install this eFix on versions or 
      configurations other than those listed in this readme.  



4.2 eFix information:

 CompID:  5697NFD00
 Release: 2.20 and 2.21
 Level:   D0083
 


5.0   Unattended Mode
______________________________________________________________________

Unattended installation of this package is not supported



6.0   Web Sites and Support Phone Number
______________________________________________________________________

6.1  IBM Support Web Site:
     http://www.pc.ibm.com/support


6.2  IBM Large Business Soutions Web Site:
     http://www.pc.ibm.com/ww/solutions/large_business/index.html


6.3  IBM Universal Mangeability Web Site:
     http://www.pc.ibm.com/ww/eserver/xseries/systems_management/
          nfdir.html
          
6.4  IBM Universal Manageability Services Website:
     http://www.pc.ibm.com/ww/alliances/lifecycle/ums/index.html
     

6.5  If you have any questions about this update, or problems
     applying the update go to one of the following: 
     
     UM Electronic Support:
     eMail - http://www.pc.ibm.com/us/desktop/lccm/esupport.html
     Forum - http://www7.pc.ibm.com/~UMS
     
     


7.0  Trademarks and Notices
______________________________________________________________________

The following terms are trademarks of the IBM Corporation in the
United States or other countries or both:

The following product names are trademarks of IBM Corporation or 
Tivoli Systems:  AIX, IBM, Netfinity, Netfinity Director, Universal
Manageability Services, IBM Director, OS/2, RS/6000, LANClient 
Control Manager, Tivoli IT Director, and Tivoli Management 
Environment.

Microsoft, Windows, Windows NT, and the Windows logo are trademarks
or registered trademarks of Microsoft Corporation.

IPX, Novell, and NetWare are trademarks of Novell, Incorporated.  

SCO UnixWare 7 (c) Copyright of Santa Cruz Operation.

UNIX is a registered trademark in the United States and other
countries licensed exclusively through X/Open Company Limited.

Java and Hot Java are trademarks of Sun Microsystems, Inc.

Other company, product, and service names may be trademarks or
service marks of others.

All other brand or product names are trademarks or registered
trademarks of their respective holders.



8.0   Disclaimer
______________________________________________________________________

THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  IBM 
DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING 
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR 
PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS 
DOCUMENT.  BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY 
PATENTS OR COPYRIGHTS.  

Note to U.S.  Government Users -- Documentation related to restricted 
rights -- Use, duplication or disclosure is subject to restrictions 
set forth in GSA ADP Schedule Contract with IBM Corp.