Record number:       H137866                                                 
   Device:              D/T6588                                                 
   Model:               M                                                       
   Hit count:           UHC00000                                                
   Success count:       USC0000                                                 
   Publication code:    PC50                                                    
   Tip key:                                                                     
   Date created:        O97/05/23                                               
   Date last altered:   A97/05/23                                               
   Owning B.U.:         USA                                                     
                                                                                
   Abstract:  IBM P200/P201 DISPLAYS NOT SEEN AS DDC COMPLIANT                  
                                                                                
 SYMPTOM:                                                                       
 IBM PC 300 Series 6588 and Intellistation Z Pro 6888 systems                   
 running WindowsNT v4.0 may not see the IBM P200/P201 6555                      
 Color Displays as DDC compliant when attached to an                            
 Intergraph 3D adapter.                                                         
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The Intergraph 3D adapter video device driver is at level 4.01.                
                                                                                
 To verify how the display is recognized by WindowsNT v4.0,                     
 perform the following steps:                                                   
                                                                                
 1. Install the Intergraph 3D video device driver according                     
    to the instructions in the README file.                                     
 2. Boot WindowsNT and open the Display window in the Contrl                    
    Panel.                                                                      
 3. Click on the DDC Information Tab and note that it states that               
    the monitor is not capable of DDC operation.  No information                
    is filled out in any of the fields.                                         
                                                                                
 FIX:                                                                           
 Consult the User's Guide for the IBM P200 or P201 6555 Color                   
 Display for the supported video resolutions.  View the README                  
 file contained on the Intergraph device driver diskette to                     
 determine the resolutions supported by the adapter.                            
                                                                                
 Configure the display type and resolution in the WindowsNT                     
 "Display" window in the Control Panel to match the capabilities                
 of the display and Intergraph adapter.                                         
                                                                                
 An updated video device driver for the Intergraph 3D adapter is                
 being developed to allow DDC support for the IBM P200/P201 6555                
 Color Displays.  The updated drivers may be obtained from the                  
 PC Company BBS at 919-517-0001 or from the PC Company File                     
 Library via the Internet at the following URL:                                 
             "http://www.us.pc.ibm.com/files.html"                              
                                                                                
 WindowsNT is a trademark of the Microsoft Corporation.                         
 Intergraph 3D is a trademark of the Intergraph Corporation                     
                                                                                
 SAS KEYWORDS:                                                                  
    PSVP               PSY2               PSVPDISP           PSY2DISP           
    PSVPERR            PSYWERR            63682              IBMPC              
    D/T6888            PC 300